Manufacturing It Manager

Company: dpworld

Location: Tilburg, North Brabant, Netherlands

Source: oracle

Language: english

About the roleThe Manufacturing IT Manager is responsible for delivering reliable, high‑quality IT, System Engineering, and Test Engineering services that support manufacturing operations and overall business objectives. This role focuses on building and leading a collaborative and high‑performing team environment, ensuring clarity of expectations, accountability, and consistent execution across functions. A key part of the role is maintaining effective communication with stakeholders—both customers and internal teams—by providing transparent updates on priorities, progress, and risks. The Manufacturing IT Manager engages confidently in customer discussions with a strong technical understanding to represent IT operations effectively.  How you will contribute1. Customer Experience & Service Delivery<ul style="list-style-type:disc;"><li style="tab-stops:list 36.0pt;">Ensure the consistent delivery of reliable, high‑quality, and transparent IT services aligned with customer expectations.</li><li style="tab-stops:list 36.0pt;">Participate in customer meetings (e.g., Ops Reviews, QBRs) and present structured updates on priorities, progress, risks, and outcomes.</li><li style="tab-stops:list 36.0pt;">Translate customer and stakeholder needs into practical, well‑defined solutions.</li></ul>2. People Leadership & Team Effectiveness<ul style="list-style-type:disc;"><li style="tab-stops:list 36.0pt;">Lead, support, and develop a collaborative team with clear roles, priorities, and expectations.</li><li style="tab-stops:list 36.0pt;">Foster teamwork, knowledge sharing, and consistent ways of working across all functions.</li><li style="tab-stops:list 36.0pt;">Support employee growth, engagement, and capability uplift.</li><li style="tab-stops:list 36.0pt;">Collaborate with the Manufacturing leadership team to drive improvements across the broader operations environment.</li></ul>3. Performance Management & Operational Control<ul style="list-style-type:disc;"><li style="tab-stops:list 36.0pt;">Establish and maintain a clear performance management framework with defined KPIs and regular review cycles.</li><li style="tab-stops:list 36.0pt;">Monitor performance using data‑driven insights to identify gaps and drive corrective actions.</li><li style="tab-stops:list 36.0pt;">Ensure operational delivery aligns with customer expectations, quality standards, and broader business goals.</li></ul>4. Reporting, Governance & Visibility<ul style="list-style-type:disc;"><li style="tab-stops:list 36.0pt;">Maintain a standardized reporting structure, including dashboards covering priorities, timelines, status, and updates.</li><li style="tab-stops:list 36.0pt;">Ensure consistent tracking and communication of projects, operational priorities, and improvements in governance forums.</li><li style="tab-stops:list 36.0pt;">Provide accurate, timely, and well‑structured updates to support decision‑making and alignment.</li></ul>5. Project & Portfolio Delivery<ul style="list-style-type:disc;"><li style="tab-stops:list 36.0pt;">Lead the planning, execution, and delivery of key projects, ensuring progress is monitored, risks are mitigated, and outcomes are achieved.</li><li style="tab-stops:list 36.0pt;">Coordinate inputs across requirements, testing, stakeholder management, and dependencies.</li><li style="tab-stops:list 36.0pt;">Address external constraints by ensuring clear follow‑up, escalation, and readiness for implementation with documented plans.</li></ul>  What you will bring <ul style="list-style-type:disc;"><li style="tab-stops:list 36.0pt;">A bachelor’s or master’s degree in Information Technology, Engineering, Computer Science, or a related field.</li><li style="tab-stops:list 36.0pt;">Strong knowledge of Windows platforms, products, and relevant enterprise tools (e.g., JIRA for workflows and project tracking).</li><li style="tab-stops:list 36.0pt;">Demonstrated ability to lead teams with clarity, structure, and a focus on collaboration, accountability, and performance.</li><li style="tab-stops:list 36.0pt;">Strong communication skills with the ability to deliver clear, structured updates and build trusted stakeholder relationships.</li><li style="tab-stops:list 36.0pt;">Hands‑on technical experience supporting stable, secure, and scalable IT environments, including monitoring, lifecycle management, and continuous improvement.</li><li style="tab-stops:list 36.0pt;">Strong problem‑solving skills with the ability to translate issues into actionable plans and deliver results.</li><li style="tab-stops:list 36.0pt;">Preferred but not required: Knowledge of infrastructure/datacenter operations (e.g., virtualization, storage, networking, high availability) and/or enterprise systems such as Active Directory, Azure/Office365, DNS/DHCP, certificates, and backup solutions.</li></ul>

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